What is Advanced Telecare and how does it work?
Telecare by definition is remote assistance.
Basic Telecare uses technological devices or elements connected to a 24-hour telephone line so that the person who needs the service can immediately and easily contact a specialized team to offer all kinds of help, either through a push button, usually a pendant or bracelet, or through devices located anywhere in the home connected to the assistance center.
Advanced Telecare, in addition to the above, includes complementary technological support, inside and/or outside their homes, devices that are activated with their own voice, smart watches, Apps, geolocation and alarm elements..., through which they will be connected to specialized professionals: doctors, psychologists, social workers, lawyers... to achieve comprehensive care for the elderly and dependent people.
Users have at their disposal the tools already included in basic telecare such as medication control agendas, in addition to others based on early detection of faults or breaks in habits and exhaustive control detecting any possibility of error, follow-up calls and complementary support to this more basic technology, always depending on the care needs learned through previous patient information and that studied on a day-to-day basis with the activity of each user.
The advanced Telecare service is ideal and is designed for the care of the elderly, dependents, chronically ill or other vulnerable groups of people. A service to ensure their well-being.
This type of assistance is the solution for the care problems of family members who cannot stay 24 hours at home and who need their family member to be protected against any small domestic incident, such as falls, and other health problems, with the right professionals to solve each situation regardless of whether they are alone or not.
How does advanced telecare work?
There are services that go beyond home telecare and accompany the user in the daily activities that he/she carries out on the street.
Going down to get the bread, taking a bus to go to the clinic may be common situations for many, but involve some risk for the elderly or dependents we want, for fear of disorientation or loss or any disease that prevents somehow develop smoothly any activity, so the advanced telecare goes further.
In-home services:
- Remote monitoring with personalized configuration for each user by detecting activity patterns and generating alerts and care processes based on the situation detected, identifying the different levels of urgency.
- Detection of risk or emergency situations due to incidents in the home (gas leaks, water leaks, fire and others).
- Detection of alterations in routines or habits that have been studied on the user. In this way, it is possible to act more quickly and accurately.
Out-of-home services:
- Remote monitoring and detection of risk or emergency situations, showing the level of urgency, but occurring outside the home.
- Mobile telecare with geolocation and the possibility of creating security zones for the user.
General health services:
- Management and supervision of medical appointments.
- Telematic attention, teleconsultations, telediagnosis with the full range of specialists, physicians, psychologists, social workers and family support.
Telemedicine has made great strides with technological innovations, making it unnecessary in most cases to go to a doctor's office or hospital, setting guidelines and diagnoses to be carried out with patients.
Advanced telecare offers, in addition to care support and a immediate response 24 hours a day, 365 days a yearThe new system will also provide security for the family members, since with the mobile teleassistance abroad can see where the person is located and therefore send help if required or guide them in moments of disorientation. In addition, through other devices such as smart watches, they can also communicate with the assistance center.
Therefore, advanced telecare is much more than a care service, it combines home assistance and mobile assistance, making it a very complete service and of great help to minimize uncomfortable situations that may suffer an elderly, dependent or vulnerable person and above all not feel alone at any time.
Caring for our elders is one of the great concerns of families as their relatives get older and become less skilled in any of their most common activities, which is why it is a great support in the difficult task of caring for family members.
Telecare provides greater autonomy for our family members, who in many cases prefer to continue living in their homes and not change housing, as well as offering support to the caregiver. A model of care always centered on the person.
At SICOR telecare El Corte Inglés we provide a comprehensive telecare service, we take care of what matters most to you, your family. Advanced telecare for home and outside, voice activator to contact the assistance center, SOS smart watch, App for the user from which you will connect with our professionals and an exclusive App for family members with which they can have continuous contact with their family member to know their location in real time and if they wish, establish security geozones to prevent disorientation.
We take care of you and we are with you in any situation and with your family!