Find out how to contract your Telecare service
Fill out our form and we will contact you to know your needs and offer you the service with which your family members will be attended 24 hours a day, 365 days a year.
Other ways to contact us
You can also contact us by phone or send us an email.
Solve all your doubts related to our service, its operation and performance.
If you need more details please contact us.
Why is the sicorASISTE Telecare Service of El Corte Inglés the best option?
Because our Telecare service takes care of what really matters to you "Your family", as El Corte Inglés has always done, through a personalized, reliable and high quality service.
Are there any requirements to contract the service?
There is no requirement or documentation to apply for it. You can easily contact us by phone, email or through our contact form in our contact section.
What does the Telecare Kit include?
A central unit, with a loudspeaker and a highly amplified microphone, a smart speaker that activates calls by voice, a push button in the form of a pendant or bracelet, an App for the user and an App for family members. If desired, an SOS smart watch.
Do both the bracelet and the pendant have any microphones through which you can speak?
The pushbutton, remote control unit, serves as a command to activate the central unit and the voice activator through which you talk to the emergency center.
Do you take care of all the elderly people living in the home?
Yes, additionally each person can have their own SOS smart watch and/or emergency push button.
How many telephone medical consultations can be made and is there a wait to speak to a doctor?
Telephone medical consultations are made with a Family Physician. The number of consultations is unlimited. They can be made 24 hours a day, every day of the year. The contact with the doctor is immediate.