We take care of the most important thing: your family.

Get to know our Telecare service

We take care of the most important thing: your family.

Get to know our Telecare service
Home and outdoor telecare

We attend you and we are with you in any situation!

Health

Assistance by specialized professionals: doctors, social workers, psychologists, personal assistant...
With a person-centered care, adapting to the needs of each user and particular situation.
We make personalized telephone reminders of medication intake, medical appointments, appointments for tests and therapies...

Falls

Falls are the most frequent domestic accident and one of the main fears for our elderly.
From our devices, you can alert us in case of a fall, establishing a "hands-free" communication and receiving help immediately.

Soledad

A third of our elders feel an emotional loneliness, which manifests itself in a lack of motivation to do activities, sadness, anxiety and depression.
From our service we carry out a regular telephone follow-up by a Personal Advisor, as well as a telephone attention by our Psychologists.

Disorientation abroad

One of the concerns that is generated in the elderly and family members is the possibility of suffering disorientation when leaving home.
Our system establishes safe control zones so that, in case of exceeding them, it generates an alarm to the Emergency Center, geolocating the person at all times and immediately offering the necessary help.

Family Caregiver Support

Family members and caregivers are the pillars of support in the care of the elderly. The sicorASISTE telecare service is their best ally to collaborate and support them in their care through the resources we make available to them.

Telecare service for the elderly, dependent, chronically ill and/or in vulnerable situations.
Get to know all our services

Our DNA

sicorASISTE combines home care with mobile telecare, to be with you at any time and from anywhere.
A service designed for both users and their families.

We attend to health needs, reducing risks at home and alleviating loneliness.

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Our professionals

Quality in Customer Service

Doctors 24h

Immediate telephone attention 24 hours a day, 365 days a year. Unlimited consultations.

Social workers

Personalized and specialized guidance for the elderly and situations of dependency, for access to services, social resources, aid, legislation, ...

Psychologists

Telephone counseling for emotional support in situations of loneliness, anxiety, sadness, depression, bereavement, cognitive impairment...

Personal Assistants

A professional of reference of the person, who is in continuous contact.

Technical support professionals

Permanent telephone technical assistance, guaranteeing the continuity of the operation of our devices.

Discover your kit

We help you choose the best option to protect your family.

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PERSONAL ASSISTANT

How can we help you?

We inform you

From the first call we will guide you at all times to know the service that best suits your needs and those of your family, thus achieving a very simple and immediate hiring process.

Configure your service

Technology at the service of people

It allows us to provide the best care for your family inside and outside the home.

Kit Asiste with SOS smart watch

Central unit
Voice activator
Emergency push button
SOS smart watch
App sicorASISTE + App sicorASISTE Family
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Central unit

It has a high power speaker and microphone.
Hands-free communication with highly amplified volume.
It is self-installable, plugs into a socket.
It can be taken to a second home.
Includes SIM card with unlimited calls.
Auxiliary battery with autonomy of more than 24 hours.

Emergency push button

Possibility of contracting additional units

Wireless button that activates the central unit.
Each person associated with the service can have his or her own.
In the form of a pendant or bracelet.
Water resistant, can be used in the shower.
Hypoallergenic cord with anti-strangulation magnetic closure system.
It broadcasts on the European Social Frequency (869.225Mhz) compatible with pacemakers and personal medical equipment.

Voice activator

Possibility of contracting additional units

"Help me, help me" triggers an automatic call.
It is an additional speaker and microphone.
It can be placed anywhere in the house.
It does not need to be connected to electricity, it has its own batteries.
Additionally, it has an emergency button.

SOS smart watch

Possibility of contracting additional units

It has a built-in SIM, with unlimited data and calls.
Battery life, up to 3 days.
Touch screen, allows easy scrolling through all menus.
Emergency button with "hands-free" communication to our Call Center.
Geolocation: from the Central Office and by family members.
Automatic detection of large falls with subsequent immobilization, generating a communication with our Emergency Center.
Pedometer: step measurement.
Biometric measurement of heart rate and blood pressure.

sicor ASISTE App

Easy installation on the user's Smartphone from Google Play and
App Store.
Each person associated to the service will have an access.
Communication by emergency button with the Central 24 hours a day, every day.
The geographic position can be known in real time from the central office.
It has a floating button accessible from other applications.
Personal agenda, to request medical, psychological and/or social counseling telephone appointments.
Telephone home teleshopping at El Corte Inglés centers.

sicor ASISTE Family App

Easy installation on the family member's Smartphone from Google Play and
App Store.
The user will authorize the access to the App to the family member he/she considers.
It allows knowing the geographic position of the person's device in real time.
Access to a history of the route taken.
Definition of security geozones.
Configure your service

Latest technology at the service of your family

App users

Application from which the user can request appointments for medical services offered by sicorASISTE and ask for help from anywhere.

Family App

Specific application for family members. You will have continuous contact with your family member to know their location in real time, their travel route and, if you wish, establish security geozones.

And also

National coverage

No need for telephone line

Self-installable

Free shipping

Take it wherever you want

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Our services

Always at your service, always at your disposal

sicorASISTE Telecare takes into account the independence of users, so our services take care of you and accompany you at all times, wherever you are. Your well-being is the most important thing.

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Request help from anywhere.

Devices that adapt to you and the way you live.

With you 24 hours a day, 365 days a year.

Always together to help you in whatever you need.

Assistance for all.

Much more than a telecare service.

Get to know all our services
How can I contract sicorASISTE?

Our Telecare service

Quickly and easily you can count on the care and attention of sicorASISTE.
We are with you 24 hours a day, both inside and outside your home.

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Contact

Contact us by phone, email or by filling out our form to learn more about all the services offered by
sicorASISTE.

Hire

Our personal assistant will guide you to hire the services that best suit your needs and those of your family. your family.

Activate

Once you receive your devices by courier, activation will be quick and easy. If needed, we will guide you through the entire activation process.

Enjoy

Start enjoying peace of mind, well-being and autonomy in your home, thanks to our immediate response service. We will be with you whenever you need it.

Testimonials

During the vacations a grandson pressed the equipment and left with no one left at home. After not being able to reach us, they called the emergency service. When we returned it was solved by the fire department, we apologized, and at the same time we were happy and reassured to see that the telecare was working very well.
VBGUser
The service is the most complete I know of in the industry. From the attention in an emergency situation to the active monitoring of the client's state of wellbeing, the help provided with medication, appointments, etc. It stands out for its contents and for the kindness and good work of its employees. In my opinion it is a 10.
VCBFamily
To be able to help when we are needed, to be company, comfort, enjoy little moments talking, sharing smiles...I feel fortunate to be able to contribute to all of this every day.
VBGProfessional
I am very happy with telecare. At home it is as if I had a caregiver but when I go out I am still cared for with the smart watch that also measures my blood pressure and many other things.
CCOUser
I know that my loved ones can communicate any emergency on the spot and that while they contact me they will take the necessary measures. It is a peace of mind to have this service.
JRRMFamily
It is very gratifying to know that the development of the best technologies in the sector contributes to the well-being of people.
GPLProfessional
The service they give us is like a mother, taking care of us all day long, what a peace of mind!
JBR AND CGVUsers
I hired sicorASISTE for the emergency devices, but I never imagined that they would take care of my parents on a daily basis, and I was able to go on vacation with complete peace of mind.
ABGFamily
The satisfaction of accompanying people, because we think about emergencies, but the support we give on a day-to-day basis is very gratifying, the fact that they make us part of their lives.
JAPProfessional
Frequently Asked Questions - FAQs

Solve all your doubts related to our service, its operation and performance.

View all FAQ's

If you need more details please contact us.

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Why is the sicorASISTE Telecare Service of El Corte Inglés the best option?

Because our Telecare service takes care of what really matters to you "Your family", as El Corte Inglés has always done, through a personalized, reliable and high quality service.

Are there any requirements to contract the service?

There is no requirement or documentation to apply for it. You can easily contact us by phone, email or through our contact form in our contact section.

What does the Telecare Kit include?

A central unit, with a loudspeaker and a highly amplified microphone, a smart speaker that activates calls by voice, a push button in the form of a pendant or bracelet, an App for the user and an App for family members. If desired, an SOS smart watch.

Do both the bracelet and the pendant have any microphones through which you can speak?

The pushbutton, remote control unit, serves as a command to activate the central unit and the voice activator through which you talk to the emergency center.

Do you take care of all the elderly people living in the home?

Yes, additionally each person can have their own SOS smart watch and/or emergency push button.

How many telephone medical consultations can be made and is there a wait to speak to a doctor?

Telephone medical consultations are made with a Family Physician. The number of consultations is unlimited. They can be made 24 hours a day, every day of the year. The contact with the doctor is immediate.

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